The Hospitality AI that turns every guest interaction into revenue opportunities.
Your guests expect instant responses. Your operations demand personal touch. Automate guest communication while recovering revenue lost to late replies, cancellations, and missed opportunities. Exclusively for properties using 
Context-smart chatbot
Handle complex requests booking engines can’t process.
Omnichannel guest communication
Never miss a message across any platform.
Revenue Recovery System
Turn cancellations into immediate rebookings.
#1 Email in seconds
The most expensive inquiries are the ones you answer too late.
Email inquiries answered in seconds, not hours. Bookings secured, not lost.
AI checks real-time availability and rates in your MEWS PMS to respond to booking inquiries.
You decide which emails get automatic responses vs. staff approval.
Capture bookings that would be lost during the typical 8-hour response delay.
Maintain your brand voice and service standards across all responses, in 26 languages.
#2 Intelligent Guest Conversations
Your AI concierge that actually sounds like it works at your hotel.
Engages guests in natural conversations, not robotic Q&A sessions, across website, WhatsApp, SMS, Messenger, Telegram and more.
Understands flexible requests and suggests better alternatives spontaneously
Speaks your hotel's personality while handling inquiries 24/7
Converts vague interest into specific bookings through intelligent dialogue
#3 Omnichannel Guest Communication
One dashboard. Every guest message. No exceptions.
Consolidate all communication channels: whatsApp, email, SMS, OTA messages.
Choose which channels get automated responses and which require staff.
Never miss messages from Booking.com or Expedia again.
Maintain conversation continuity even when switching channels.
#4 Revenue Recovery System
Cancellations (or allotment releases) become new bookings, automatically.
Instantly contacts waiting list guests when rooms become available from cancellations
Prioritizes guests based on revenue potential (longer stays, higher rates)
Handles the entire rebooking process without staff intervention
Recovers revenue that would otherwise be lost to cancellations and no-shows
#5 Your control
You set the boundaries. We respect them.
Complete control over what AI can and cannot do.
Human approval required for any outbound communication.
Your brand voice and standards maintained.
Seamless transition between AI assistance and human touch.
Find your perfect balance of AI and human interaction.
Schedule a tailored demonstration showing how Empori adapts to your specific service philosophy.